Building Inclusion
- Structuring goal setting conversations to avoid misalignment of expectations
- Modelling a genuine interest in learning together
- Demonstrating appreciation of and belief in your colleagues
- Providing an oasis of calm
- Celebrating successes together
Modelling Mutual Respect
- Respecting confidential nature of relationship
- Remaining non-judgemental
- Walking in the person's shoes
- Avoiding the "you shoulds"
- Demonstrating congruence between words and actions
- Being receptive to feedback yourself
Sharing "Real World" Challenges
- Sharing own challenges to level the playing field
- Acknowledging the messiness of learning
- Being vulnerable as this opens the door to deeper sharing
- Sharing challenges but also the quiet victories that occur each day
Listening, Listening, Listening
- Being available to listen (both mentally and in real time)
- Being authentically present
- Recognizing the power of silence and the importance of simply listening
- Listening to learn as opposed to listening to speak
- Listening with uncertainty